• Have minimum 5-6 years’ experience in EMC Networker 7 or later version.
• Have experience and understanding Labels, Media, Devices, Groups, Clients, NBD & Hot-Add mode.
• Knows EMC backup and Recovery, administration and maintenance.
• Mandatory to be proficient in DD administration / configuration tasks. Should be well versed in raising tickets (and working) with Tech Support, doing health check- ups, retrieving logs and config files.
• Would be required to work on Backup and restore requests.
• Would have to monitor the overall health of DD, oversee backup streams & sessions, flag off cases where backups are failing.
• It would be helpful if they know how to install & configure App Direct (DDBEA). Same applies to NMDA agent installation. If not they will get trained by customer Networker Core Knowledge
• Networker Module Knowledge on Oracle ,MS-SQL
• Networker & Data Domain integration
• Networker Command-line knowledge
• Data Protection Advisor reports generation
• Understand the Networker process flow.
• Have knowledge of installation of client/server of networker.
• Understand tape drives and tape libraries architecture.
• Works with OEM in troubleshooting the issues.
• Able to log call with OEM and take the issues to logical conclusion.
• Work with other teams in troubleshooting and solving the issues
• Have Good communication/written skills.
• Ensures adherence to SLAs by resolving tickets, Checks health of the backup environment and reports anomaly.
• Responsible for attending to daily service requests, Adhoc backup requests.
• Create documentation for changes, process maps, system diagrams, RCA etc.
• Having knowledge of other backup technologies is added advantage.
• Handling Service Requests using tool and track closure of all calls as per SLA Provided.
3 - 7 Years
4 Lac To 8 Lac P.A.
IT Hardware / Technical Support / Telecom Engineering
Other Bachelor Degree
EMC Networker mysql backup technologies OEM
B/116, Morya House, Morya Estate, Andheri Link Road, Andheri West